Privacy policy

Last Updated: August 4, 2023

At Carcoholic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and make use of our services. By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect:

1.1. Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.

1.2. Usage Information: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device type, operating system, and browsing activity.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience on our website, analyze website traffic, and understand your preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1. Order Processing: We use your personal information to process and fulfill your orders, including delivery and shipping.

2.2. Customer Support: We may use your contact details to provide customer support and respond to your inquiries or feedback.

2.3. Improving Our Services: Your information helps us understand how to improve our products and services to better serve your needs.

2.4. Marketing Communication: With your consent, we may send you marketing communications about our latest products, promotions, and offers. You can opt-out of receiving marketing communications at any time.

2.5. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information:

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as shipping carriers, payment processors, and marketing agencies.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner or operator.

3.3. Legal Obligations: We may disclose your information if required by law, legal process, or governmental request.

4. Data Security:

4.1. We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights:

5.1. You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the contact details provided below.

5.2. You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. Children’s Privacy:

6.1. Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

7. Changes to this Privacy Policy:

7.1. We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the date of the most recent update will be indicated at the beginning of the policy.

8. Contact Us:

8.1. If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected].

Thank you for choosing Carcoholic. Your privacy is important to us, and we are committed to ensuring the security and confidentiality of your personal information.

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