Shipping & delivery

At Carcoholic, we value your satisfaction and aim to provide a seamless shopping experience. Here’s an extended overview of our shipping and delivery process:

1. Placing an Order:

1.1. Browse our website to explore our diverse range of clothing, tech items, home and living products, and more, all featuring unique automotive-related prints or embroidery.

1.2. Select the items you wish to purchase and add them to your shopping cart.

1.3. Proceed to the checkout page, where you will be required to provide accurate billing and shipping information.

1.4. Review your order details carefully before confirming the purchase. Once you confirm the order, you will receive an email confirming your purchase and order details.

2. Order Processing:

2.1. As soon as your order is received, a skilled team of artisans and production specialists begin the process of crafting your chosen items.

2.2. Each product is made on demand, ensuring that it is tailored specifically for you. This personalized approach reduces waste and overproduction, contributing to our commitment to sustainability.

3. Estimated Delivery Times:

3.1. Our estimated delivery times vary depending on your location and the specific items ordered.

3.2. During the checkout process, you will be provided with an estimated delivery date based on the shipping address you provide.

3.3. Please note that the delivery estimates are not guaranteed and may be subject to unforeseen circumstances, such as shipping carrier delays, customs processing, or adverse weather conditions.

4. Shipping Options:

4.1. Carcoholic currently offers shipping to the regions and countries specified here.

4.2. We collaborate with reliable shipping carriers to ensure safe and timely delivery of your orders.

4.3. Shipping costs will be calculated at the checkout and are the responsibility of the customer, unless otherwise stated.

5. Tracking Your Order:

5.1. Once your order is shipped, you will receive an email containing a tracking number and instructions on how to track your package.

5.2. You can use the tracking number to monitor the progress of your shipment and receive real-time updates on its status.

6. Order Status Updates:

6.1. Throughout the process, we will keep you informed about the status of your order via email.

6.2. You will receive notifications at various stages, such as order confirmation, shipment confirmation, and delivery updates.

7. International Shipping:

7.1. For international orders, please be aware that customs duties, taxes, and additional fees may apply, depending on your country’s regulations.

7.2. Customers are responsible for covering any customs duties or taxes levied on their orders.

8. Delivery Confirmation:

8.1. Once your order reaches its destination, the shipping carrier will attempt delivery.

8.2. It is important to ensure that someone is available to receive the package at the shipping address provided during regular delivery hours.

9. Delayed or Lost Packages:

9.1. While we strive to deliver your order within the estimated time frame, there may be rare instances where delivery is delayed or a package is lost in transit.

9.2. If you experience a delay in receiving your order or suspect it is lost, please contact our customer support team, and we will investigate the matter promptly.

We are committed to ensuring your satisfaction and are always ready to assist you. If you have any questions or concerns about our shipping and delivery process, feel free to reach out to our customer support team.

Thank you for choosing Carcoholic, we are looking forward to delivering automotive-inspired excellence to your doorstep!

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